Cleaning service

COVID-19 Company Protocol

House & Office Cleaning Protocols amid the Pandemic

The health and safety of our customers is our highest priority during this time. While we cannot control the severity or unpredictability of this virus, we can take preventive measures to limit the spread and impact of COVID-19. We are currently acting with prudence in our day-to-day operation with basic preventative safety measures following the guidance set forth by the U.S. Federal Government, Centers for Disease Control (CDC) and other health agencies, including:

  • Cleaning hands with soap often, for at least 20 seconds.
  • Using an alcohol-based hand sanitizer when soap and water are not available.
  • Keeping the recommended 6 feet from people.
  • Cleaning frequently touched surfaces.
  • Covering cough or sneeze with a tissue, then throwing tissue in the trash.
  • Staying home when sick.

We encourage our customers to let us know in advance of an appointment if there are any concerns or they would like us to take special precautions. We will continue to closely monitor the situation surrounding the COVID-19 coronavirus and act accordingly.

What we do:

  • In your home, our team uses a sanitizing solution to wipe down light switches, doorknobs, bathroom surfaces, and other commonly touched areas. We clean and sanitize your home using products that include certain Environmental Protection Association (EPA) registered disinfecting products and specific cleaning methods, such as mopping with microfiber mops, which have demonstrated a 99% reduction in bacteria.
  • We are telling our team members to switch out all cleaning cloths and mopheads between homes and thoroughly launder them between usage.
  • We give our teams the opportunity to wash their hands with soap and water and use antibacterial hand sanitizer between homes.
  • We are closely monitoring national, state and local health agencies for the most recent developments and following the guidance of government and public health officials.

When we work together, we can keep your home clean.

What can you do:

Follow these tips from the CDC to help prevent the spread of the seasonal flu and respiratory diseases like Coronavirus (COVID-19): CDC Coronavirus Website

What to Look for in a Maid Service

Garcia Green Cleaners is very confident in its maid service. We are a good company with good cleaners. If you choose us, you won’t have to worry about receiving a good cleaning for a good value. However, what should you look for in a maid service? Here we give you some things to contemplate.

Are the maids bonded and insured?

You want to make sure that the maids have had a background check and, if something goes awry, you will be compensated. You want them to be insured in case they break something or get hurt in your home. That way you won’t have to use your homeowner’s insurance.

What types of services do you provide?

Some maid services don’t do windows or laundry. You should know that up front. Garcia Green Cleaners does indoor windows and laundry for an added fee. We put that on our web site at www.garciagreencleaners.com. Please contact us for services offered and to get a quick quote.

What are my payment options?

You should know if you are allowed to pay with cash or check or if you must use a credit card. Garcia Green Cleaners prefers credit card payments. We don’t charge you until the service is complete. Checks are accepted but for services that are under $100. Cash is accepted and it goes directly to the maid. Tips are also appreciated by our maids, but they are not mandatory.

Do the maids have their own supplies or will they be using mine?

Our maids have top of the line supplies like Method hardwood cleaner and Meyers glass cleaner. We use Dyson vacuum cleaners, and also soft head mops. You can also request for the maid to use your products by providing them yourself. We are happy to work with your products if that’s your preference. We do charge a $5 materials fee per maid so, if you’re using your own supplies, call the office at 512-705-2812 to see if you can get that waived. It shouldn’t be a problem.

Are your maids punctual and professional?

Yes, our maids are punctual and professional. They are on time and ready to work. They will leave your house very clean. Remember, the first one to two appointments should be longer than subsequent appointments because they’ll be more thoroughly cleaning your home. If you are not satisfied, remember that we offer a 100% satisfaction guarantee.

We hope that these questions have helped you decide to choose Garcia Green Cleaners as your maid service. We’d love to help you keep your home clean.